Signing Up for the Application

Signing Up for the Application

Access to the platform is by invite only so please either contact your system administrator, or contact Fleet Witness if you wish to open an account.

Follow these steps to sign up for the application:

  1. Receive the Welcome Email:

    1. Once invited to the application, you will receive a welcome email with your temporary credentials.

      Note: The URL in the welcome email expires after 7 days.

    2. If you do not receive the welcome email, check your spam or junk folder


2. Access the Sign-Up Page:
      a. Open the welcome email you received.
      b. Click the URL provided in the email to be redirected to the sign-up page.
Warning
It is important to check that you are on the Sign-up page for the first time signing in. It will say "Sign Up" as opposed to "Sign In". If you are seeing login then please revert back to the original email to navigate to the Sign Up page.

3. Enter Temporary Credentials:
      a. Enter the email address and temporary password provided in the welcome email.
      b. Click Sign up to proceed.
      c. If the email and temporary password combination is invalid or expired, an error message will appear: "Your login details have not been recognised."
​
​​​

4. Set Your Permanent Password
      a. If the credentials are valid, you will be prompted to set a permanent password.
      b. Enter your new password and confirm it by entering the same password again.
      Passwords must:
      Be between 8 and 64 characters long.
      Contain at least one uppercase letter, one lowercase letter, one number, and one special character.
      As you type, dynamic hints will guide you to meet these requirements.

5. Confirm Password:
      a. Ensure both password fields match.

6. Complete Sign-Up:
      a. Click Confirm to finalise the process.
      b. If successful, you’ll see a message: "Congratulations! You have successfully signed up. Please log in to continue."
      c. You will be redirected to the sign-in page, and your user status will be updated to ACTIVE.

    • Related Articles

    • Signing into the Application

      Follow these steps to sign in: 1. Access the Sign-in Page a. Open a web browser and navigate to app.fleetwitness.live, this can also be accessed via a mobile device. 2. Enter Your Credentials: a. Email: Enter your registered email address in the ...

    • Sign Out

      Follow these steps to sign out of the application: On the Web Application: On Web Application: 1. Access the Sign-Out Option: a. Сlick your full name in the bottom-left corner of the sidebar menu to open the user menu. 2. Sign Out: a. Click the Sign ...

    • Accessing Realtime & Historic Tracking

      Overview The Tracking features lets you explore real-time tracking and past activity for your assets, offering visibility into journeys taken, routes followed, and driving behaviours. It is available on the Web App under the Fleet page. There are ...

    • Navigating the Journeys Tab

      Navigating to Journeys Tab While on the Web App, in "Fleet" you can navigate to the "Journeys" tab from both: The horizontal Asset Table The vertical Asset List The system will load the data from the Asset that was selected on the Assets page. Tab ...

    • Journey Details

      Navigating to the Journey Details Tab While on the Web App, you can navigate to the "Journey Details" tab: From the horizontal Asset Table From the vertical Asset List Tab Controls and Layout Options While on the Journey Details tab, you can: Resize ...